c210 Privacy Policy – How We Protect Your Information
This policy explains how c210 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at all times.
Effective date: 1 January 2026. Continued use of the c210 platform constitutes your acceptance of this policy.
Information We Collect
When you register and use the c210 platform, we may collect various types of information to ensure our services run smoothly and securely for all users in Malaysia.
Full name, date of birth, email address, phone number, and encrypted password. This information is required for registration and identity verification.
Device type, operating system, web browser, IP address, screen resolution, and display language. This data helps us optimise your mobile experience.
Transaction records in Malaysian Ringgit (RM), payment methods used (FPX, TNG eWallet), verified bank account numbers, and deposit and withdrawal history.
Pages visited, time spent on the platform, bets placed, games played, and general usage patterns that help us improve our services.
How We Use Your Information
C210 uses the information collected solely for legitimate purposes that are necessary to operate the platform effectively. We do not use your data for any purpose beyond the scope stated here.
- Account management and identity verification – Ensures that only the legitimate account owner can access and use c210 services.
- Financial transaction processing – Verifies deposits, processes withdrawals, and maintains accurate financial records in MYR for each user.
- User experience improvements – Analyses usage patterns to improve platform navigation, speed, and the relevance of content shown to Malaysian users.
- Security and fraud prevention – Detects and prevents suspicious activity, multiple account usage, and any attempts to exploit c210 systems.
- Legal compliance – Meets the compliance and reporting obligations set out under applicable Malaysian law.
- Customer support – Enables the c210 support team to assist you more effectively when you reach out with enquiries or complaints.
Cookies & Activity Tracking
C210 uses cookies and similar tracking technologies to enhance platform functionality and deliver a better experience for users. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies. Session cookies is temporary and automatically deleted when you close your browser — it is used to maintain your login session. Preference cookies stores your language and display settings so you don't have to reconfigure them each time you visit the platform. Analytical cookies collects usage data that is aggregated to help us understand how users interact with the c210 platform.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the c210 platform, including your ability to stay logged in.
Data Storage, Security & Sharing
All your personal information and transaction data are stored on secure servers protected by 256-bit SSL encryption — the same standard used by leading banking institutions. c210 implements strict technical and organisational security measures to prevent unauthorised access, data loss, or disclosure. Your account information is retained for as long as your account remains active, and for the period required by Malaysian law following account closure.
C210 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. We only share the necessary data with approved payment service providers (such as FPX and TNG eWallet) to process your transactions, and with the relevant authorities where required by Malaysian law. All third-party providers are bound by strict confidentiality agreements.
Your Rights as a User
As a c210 user in Malaysia, you have the following rights regarding the personal information we hold about you. To exercise any of these rights, please contact our support team at [email protected].
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you can request that we update it promptly.
You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
C210 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated to registered users via email or an in-platform notice. It is your responsibility to review this page periodically. Continued use of the c210 platform following any amendments constitutes your acceptance of the updated policy.
Questions About Your Privacy?
To learn more about how c210 handles your data, or to exercise your privacy rights, reach us at [email protected]. You can also visit our FAQ page for quick answers.